Terms and Conditions

When booking your holiday direct with Ellington Safaris or with your travel agent, please quote the tour number provided or your own specialized itinerary, intended date for arrival and departure, number of people traveling in your party, sleeping arrangements and flight details, if known. This ensures that all arrangements are made to your complete satisfaction.

Please note that for safaris that include gorilla trekking, advance bookings of at least twelve weeks are strongly recommended. Cancellations may allow for shorter term bookings, but it is strongly advised to book well in advance if specific dates are needed. Children under fifteen are not allowed to trek the gorillas.

A 50% deposit is required ten weeks before intended departure or at the time of booking with the balance to be settled thirty days prior to commencement of the tour. On issuance of a Ellington Safaris official receipt or e-mail confirmation, your booking is confirmed. Reservations made within thirty days of departure require the total amount due to be paid at the time of confirmation.

With managers’ approval, credit card payments can be made with a 7-9% surcharge. In Kampala cash payments are accepted in any foreign convertible currency and in Uganda Shillings.

Unless otherwise stated, tour prices quoted are ex-Kampala and include transport with fuel and driver/guide, accommodation, meals on safari, National Park and activity fees associated with your itinerary.

Clients will be directly responsible for: airfare to/from Uganda, visa fees if applicable, airport transfers, meals and accommodation in Kampala, transport in and around Kampala, supplemental activities not included in the itinerary, refreshments and beverages (between meal snacks, alcohol, other refreshments), personal items (Trekking assistants , telephone calls and souvenirs), tips and gratuities. Coffee and tea are usually available with meals in upcountry properties and drinking water may be provided. It is advisable to always check what is included in menu prices. All bookings are subject to availability